Junior Account Manager

London, Greater London, United Kingdom

Full Time

Public Relations

Mid Level

Who are we?

J/PR is a global communications firm specializing in public relations, content creation, and social media. We work with some of the best hotels, resorts and lifestyle brands in the world, including Relais & Chateaux, Four Seasons, Mr & Mrs Smith and Hilton Luxury Brands to name a few. You can see our current client list here. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career (and your frequent flier status). We tell compelling original stories to connect brands to their target audiences. We’re passionate, professional, and purpose-driven. We're dedicated to our work, the agency, our clients, and each other.

Forbes said “These are the Women Dictating Where You’re Traveling,” and Inc. Magazine featured J/PR in an article titled, “How Two Millennial-ish Women Built a PR Powerhouse.” This is in addition to numerous awards like PR News Best Places to Work, New York Observer PR Power 5 for five years in a row, The PR Net 100, Forbes Five Star Agency, PR Couture Spotlight Agency of the Year, and Crain’s Best Places to Work (to name a few).

At J/PR, we’re incredibly intentional about our company culture, and we whole-heartedly believe in a work-life blend, where you'll be empowered to continue learning and growing through travel, mentorship, training and retreats, along with a connected company culture.

The Role

You are seasoned in media relations, the client go-to, and are starting to work on account strategy when not flawlessly executing a Group Press Trip or Media Mission. You play a crucial role in not just delivering big hits, features, and profile stories for clients, but also begins taking a bigger role in helping Account Leads manage the team and leading in-person client-facing interactions. At this stage, the ideal person has solid media and influencer relationships in place, meets with media regularly, and is constantly creating pitch angles based on sound research to get media engaged and excited. In this role, the ideal candidate will take proactive ownership, overseeing the strategy for media relations focused tasks, looking at accounts holistically to understand what is needed, and then jumping in for team members at all levels to help / alleviate where needed.

Duties and Responsibilities

Account + Client Management

Day to day client go-to
Anticipates and takes a proactive approach to managing client needs/ expectations
Lead portions of client calls
May lead smaller accounts with senior leadership oversight
Assist with strategy, planning, implementation and evaluation of PR activities
Creative brainstorming, programme and pitch development
Build relationships with destinations, tour operators and offices of tourism in the markets that serve your clients

Media Relations

Have a wide range of go-to media and influencer contacts making you (and your clients) look like a star as you secure top tier national press and features
Proactive media relations (pitching, organising media/influencer visits, reviewing & approving media lists) is very much the focus of your day to day
Regularly research newspapers, magazines, influencers, blogs, digital pieces to find new angles, new editors and new contributors to create new relationships
Organise pitch priorities; assign and oversee progress of pitches to team members with support of account leadership
Regularly coordinate in-person media meetings with journalists on location
Secure and host media and influencers on press trips, media appointments and events

Team Leadership

Oversee the workflow of junior team members
Begin to plan Annual plans to impact client goals and KPI’s
Regularly lead the junior team through projects to make check marks against goals and KPI’s

Industry / JPR

You confidently secure meetings with relevant brands who may impact your clients goals
You seek out opportunities for learning by attending conferences, workshops and events on behalf of the agency

Other

And other tasks, projects, or duties as required

Experience

University Degree or comparable experience required
At least 2 years of public relations experience in travel, hospitality, tourism, culinary restaurant and/or consumer lifestyle arenas, either having worked in an agency or in-house position
Must have stellar hotel, restaurant and media references
Must have strong and proven relationships with local, regional and national media contacts.

Requirements

Ability to travel for client needs
Excellent computer skills, including Word, Excel and Powerpoint in a Microsoft Windows environment
Excellent oral and written communication skills
Excellent interpersonal skills, experience in a hospitality environment is a plus
Excellent time management and organisational skills
Must be able to identify and resolve problems in a timely manner
Strong knowledge of media and news cycles
Ability to thrive in a deadline-driven environment
Strong understanding of Instagram and TikTok
Strong understanding of Influencer relations and engagement
Must have a valid passport for international travel

Additional information

Very competitive salary
25 days annual leave + 8 bank/public holidays
Private health and dental care
Free 'trade' nights across entire portfolio of clients
New business commission (10%)
Company pension scheme
Anniversary gifts
Inter-office trips (New York, LA, San Diego, etc.)
Professional development opportunities
Monthly training sessions
Flexible hours (Fridays WFH)
Summer Friday hours
Mobile phone stipend
Regular team socials and Summer & Christmas parties
Corporate discount with ClassPass

Applicants for employment must possess work authorization for the country in which they are applying, which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY
J Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

J/PR and Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. J/PR and Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.

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