Account Director, Public Relations

New York City, NY
Full Time
Public Relations
Senior Manager/Supervisor

Who are we?

J/PR is a global communications firm specializing in public relations, content creation, and social media. We work with some of the best hotels, resorts and lifestyle brands in the world, including Relais & Chateaux, Vail Resorts Hospitality and Hilton Luxury Brands to name a few. You can see our current client list here. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career (and your frequent flier status). We tell compelling original stories to connect brands to their target audiences. We’re passionate, professional, and purpose-driven. We're dedicated to our work, the agency, our clients, and each other.

Forbes said “These are the Women Dictating Where You’re Traveling,” and Inc. Magazine featured J/PR in an article titled, “How Two Millennial-ish Women Built a PR Powerhouse.” This is in addition to numerous awards like PR News Best Places to Work, New York Observer PR Power 5 for five years in a row, The PR Net 100, Forbes Five Star Agency, PR Couture Spotlight Agency of the Year, and Crain’s Best Places to Work (to name a few). 

At J/PR, we’re incredibly intentional about our company culture, and we wholeheartedly believe in a work-life blend, where you'll be empowered to continue learning and growing through travel, mentorship, training, and retreats, along with a connected company culture.

 

Who are you?

Creative, collaborative, connected. You manage and oversee accounts and teams with dedication, strategy, and drive. You strive to be your best and help others be their best, and your motivation and passion for the industry help you mentor the next generation. You’re driven, dedicated, strategic, and solution-oriented. Business-minded and creative, you have proven experience developing and implementing successful campaigns for travel, hospitality, and lifestyle brands, both big and small. You bring a time-tested roster of travel and lifestyle media and influencer relationships. If this sounds like you, then please read on!

 

The Role

As an Account Director, Public Relations you are running accounts autonomously, driving the overarching account strategy while making sure the team is set up for success and understands their roles and responsibilities. You’re the main client contact for more nuanced conversations related to the team and the work, and you drive the strategy and deliverables making sure there are results and movement each quarter. At this stage in your career, you are guiding your team to get hits by helping to identify the right media and outlets for a story to live and offering feedback and coaching along the way. You also use your close media contacts to get big A-list placements when warranted by the client.  

 

Duties and Responsibilities 

Account + Client Management 

  • Travel for client needs
  • Lead banner hospitality moments and campaigns, e.g. a crisis, renovation, and/or hotel opening
  • Create, execute, delegate, & course correct overarching account strategies 
  • Implement strategies and oversee the performance of KPIs 
  • Review Harvest reports and course correct as needed
  • Act as a trusted and valuable partner to Clients, leading challenging conversations as needed
  • Oversee scopes of work and direct your teams to conduct meaningful work based on the clients’ revenue and business goals
  • Actively monitor your team’s activity to ensure they stay within budgets and client satisfaction
  • Lead your team by providing clear, focused guidance and resources for day-to-day account success  
  • Design “game-changing” PR campaigns, activations, partnerships, and programming that clients talk about for years to come; award winners 
  • Help out with any task, big or small, to showcase your leadership skills and dedication to the team
  • Manage conversations with clients relating to contract renewal and ensure conversations are had to address changes in scope
  • Demonstrate leadership with your clients and your teams by providing knowledge and advice
  • Understand your client’s business goals and lead account strategy to produce measurable ROI
  • Craft a goal-setting process with your clients and lead your team on all aspects of account management to achieve these goals
  • Nurture client accounts with proven tactics that result in continued renewal year-over-year
  • Identify add-on projects for clients and seek opportunities to expand retainer fees and provide value 

Media Relations

  • Success is your team members getting those hits and hitting campaign marks
  • Create big-thinking pitches that land in bigger and bigger features, multi-page spreads in magazines, and in meaningful unexpected sections
  • Guide your teams to proper media who will execute KPI story ideas 
  • Nurture your A-list media relationships and network, and draw on those as needed for key placements 
  • Remain relevant, and always navigating the changing turns of the media industry

New Business

  • Provide thought leadership and ideation for new business proposals 
  • Attend new business meetings and presentations as the voice and face of account leadership 
  • Build and foster a personal network of contacts in our industry, leading to new business leads and commissionable opportunities 
  • Develop a specialty area at the agency (i.e. regional specialty, meetings/groups, wellness, uber luxury, culinary, family) – be the agency go-to and tastemaker in the space; positioning our brand in the space 
  • Attend conferences and events on behalf of J/PR and build your personal network 

Team Leadership

  • Leading team / giving expert counsel for team and client, making sure everyone's set up for success
  • Trusted leader in office with visibility across agency 
  • Mentor and guide your team members as they progress in their careers 
  • Motivate your team and keep them happy, engaged and positive
  • Manage your team retention by creating opportunities for them to expand and grow
  • Manage direct report(s), providing leadership, guidance, feedback and coaching to direct report(s) and account teams both in person and remotely 

J/PR / Industry

  • Agency Impact: staffing conversations
  • Plan and implement efficient processes, training and systems within the teams
  • Spearhead agency activities, workshops, trainings and bring in media 
  • Champion and promote the J/PR culture 
  • Remain on top of industry trends
  • Expand your knowledge of hotels, the industry and your client’s business
  • Understand and be able to discuss social media, our capabilities and how social weaves into all of your accounts/campaigns
  • Responsible for developing two educational based workshops each year

Other

  • And other tasks, projects, or duties as required 
 

Experience

  • College Degree or comparable experience required 
  • At least 10 years of public relations experience in the hospitality, culinary, travel, tourism, restaurant and/or consumer lifestyle arenas
  • Agency or in-house experience is a plus

Requirements

  • Ability to travel for client needs
  • Stellar client and media references
  • Strong and proven relationships with local, regional and national media contacts
  • Effective and proven management skills
  • Advanced proficiency in Google Suite and Microsoft Office in a Mac OS environment
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Excellent organizational skills
  • Must be able to identify and resolve problems in a timely manner
  • High-energy, positive self-starter who is willing to go above and beyond to make a difference in a dynamic organization
  • Creative problem solver and decision maker with a proven track record of delivering results
  • Proven ability to handle time-sensitive projects and prioritize multiple objectives simultaneously, to work independently, and to drive projects to completion with minimum guidance and acute attention to detail
  • Ability to think strategically but act tactically
  • Solid leadership and coaching skills
  • Must have a valid passport for international travel

Benefits

 J/PR offers a competitive benefits package, including:

  • Competitive base salary: $100,000 - $110,000, commensurate with experience 
  • Commission opportunities
  • Year-end discretionary bonus
  • Monthly Cell Phone Stipend
  • Company contributions to medical, dental, and vision insurance premiums
  • 401K with employer match
  • Accrued PTO
  • Birthday PTO
  • Flexible Release Fridays
  • Hotel trade with our world-class clients (complimentary stays across our entire portfolio)
  • Hybrid office schedule (2-3 days in office)
  • Corporate ClassPass discounts
  • Pet insurance discounts
  • Milestone gifts at 1, 5, and 10 years
  • Annual holiday and summer parties, plus regular socials 
  • Ongoing training and development opportunities

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY
J Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

J/PR and Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. J/PR and Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*